Orders are usually shipped within 2 to 3 business days from receipt of payment. We ship using ACS Courier EU Economy along with a third party system for non-EU Countries. Packages are delivered on average in 7 to 15 business days depending on the country from which you are ordering. Our post office often reminds us, once a package arrives in the destination country, they no longer have control of the package delivery.
2. How will I know my order has been shipped?
You will receive an email notification or sms to let you know your package is on its way. The note will include a link to tracking information.
3. What are my shipping options?
As of this year (2020) we have changed our international shipping in order to offer more affordable postage costs. We are still using the Greek Postal Service along with a third party system.
We are working on expanding the information available on this page--but for now here are the highlights:
Your actual postage will be calculated in the shopping cart based on the weight of the package and the destination.
Since the postage varies and is calculated as you check out, we are unable to provide a cost ahead of time.
Depending on your region/country you will be presented with any or all of the following shipping options.
We try our best to pack our products carefully so that they are protected during the shipping process, however, once they leave our facility, it is hard to know how carefully they are handled. If you have received a product that arrived damaged or broken, please contact our business office so that we can remedy the situation. Your satisfaction is our goal.
Contact us during business hours by phone (+30) 697 2356 440 send us an email email@example.com
Due to the nature of our all natural products, we cannot assure the purity of merchandise once it has been shipped. For safety and hygiene reasons this merchandise cannot be restocked or resold so we do not accept returns. We know that it can be difficult to order new skin care products online, that is why we offer our soaps, shampoo bars, and many other products in sample or trial sizes so that you can experiment. Your satisfaction is our goal and we truly believe that you will love our products, but if you are really unhappy, please let us know. We want you to have a positive experience and will work with you if you are not pleased with your purchase.